Privacy Policy

Introduction

This Privacy Policy explains how Dr. Ravindra Gupta’s Orthopedic Clinic & Sports Injury Centre (“we”, “us”, “our”) collects, uses and protects the personal information you share with us when you visit this website or contact us. By using this website, you agree to the practices described here.

Information We Collect

• Information you give us: your name, phone number, email address and a description of your health problem when you fill in the appointment form, call us, or message us on WhatsApp.
• Technical information: basic data such as browser type, device, pages visited and IP address, collected automatically through cookies and server logs.

How We Use Your Information

• To respond to your enquiry and schedule or confirm appointments.
• To contact you by phone, SMS, WhatsApp or email about your consultation.
• To improve our website and services.
• To meet legal and regulatory obligations.

We do not sell, rent or trade your personal information.

Health Information

Any health details you share through this website are used only to understand your concern and arrange an appropriate consultation. Please do not send detailed medical records through the website form; bring them to your appointment instead.

Sharing of Information

We share your information only with staff involved in your care and appointment coordination, with service providers that help us run this website (such as hosting and email delivery), or when required by law.

Cookies and Third-Party Services

This website uses cookies to function properly. It also displays content from third-party services such as Google Maps and Google Reviews, which may set their own cookies under their own privacy policies. You can disable cookies in your browser settings, although some features may not work as intended.

Data Security and Retention

We take reasonable technical and organisational measures to protect your information. We keep it only as long as needed for the purposes above or as required by law.

Your Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

Dr. Ravindra Gupta’s Orthopedic Clinic & Sports Injury Centre
34 Opp. PTC, Ring Road, Pink City, Indore, Madhya Pradesh 452001
Email: orthocare.shrc@gmail.com